IRC Plus EDC





Engage Your Customer - Anytime, Anywhere

  • | 10:45 - 11:15

Speaker

  • Alex Shepherd, EMEA Commercial Director, Corra

  • Alex Shepherd, EMEA Commercial Director, Corra

Synopsis

Today’s merchants face the challenge of finding the best ways to engage customers across a growing number of channels and devices. Given the wealth of options in the market, how do you convince shoppers to make your brand a part of their lives, again and again?

Customer engagement can take many forms, and can seem like a daunting task. In this roundtable, we will discuss:

• What an engaged customer really means for your business
• Why an omnichannel approach is key to engagement
• Strategies to engage customers online, in stores, and in between
• What technologies and solutions provide the best results

Key takeaways

• What works and what doesn’t in customer engagement
• Perspectives from fellow retailers on engagement in the industry
• Strategic insights to drive your own engagement strategy



Contact

Alex Shepherd

+44 203 808 1146

Email: hello@corra.com
Website: www.corra.com