The rise of omnichannel retailing has put mid-size retailers at a critical juncture. Well-defined strategies and carefully chosen technology platforms can help mid-size retailer achieve the seller profile of a large retailer. Omnipresence alone would not help and there is a need for an integrated strategy for better customer engagement, lean operations and plan for profit.
Key takeaway :
- Discuss how integrated approach has transformed several retailers
- How choosing right technology platforms can fuel growth?
- From engagement to fulfilment – How integrated operations can help in product availability, improved customer loyalty and cost containment