IRC Plus EDC





Black Friday, the e-Fulfilment challenge

  • | 10:45 - 11:15

Speaker

  • Scott McGinley, Chief Commercial Officer, Dalepak Limited

  • Caroline James, Head Of Logistics, Feelunique.com

Synopsis

With a significant proportion of the years’ sales often made in November and December, the challenge of making these amongst the Black Friday uproar is hard enough for retailers, but the bigger challenge can often then be ensuring the promised sales are successfully fulfilled in line with consumers’ expectations, especially when volumes can be four times the normal volumes in any given day. How e-fulfilment is undertaken and managed can often have significant impacts on a retailers’ reputation and future growth – this discussion covers the key challenges and some of the possible solutions for retailers.

Key takeaways :

Caroline James – Head Of Logistics for Feelunique.com will be joining the session.



Contact

Scott McGinley

Email: scott.mcginley@dalepak.ltd.uk