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We love helping shoppers choose right! SMARTASSISTANT is the globally leading technology for interactive product advice on varied devices and touchpoints. The web-based, SaaS-solution allows business users to quickly build, configure, optimize, and monitor interactive Guided Selling solutions in a scalable way.
Like a knowledgeable salesperson, SMARTASSISTANT product advisors gather the shoppers' needs in a highly interactive and consumer-centric dialogue, ask need-oriented questions, explain features and benefits, and ultimately, advise the shopper on the most suitable product or service.
SMARTASSISTANT is used by the world’s leading consumer brands, manufacturers and retailers in well over 100 different product categories, ranging from electronics to home appliances, as well as fashion products, services and more.
SMARTASSISTANT has proven to increase the shoppers' experience and can generate significant increase in conversion rates (avg. 30-70% uplift) as well as sales.
The fast-growing company is headquartered in Vienna, Austria and has international offices in Sunnyvale, New York, Austin and Wroclaw.