Adam HockneyRetail Director,G-Star RAW
Alastair Stirling Industry Head, Retail, Google
Alex HamiltonHead of Insight, Isobar
Alex MurrayDigital Director, Lidl
Alison LancasterMarketing Director (Interim), House of Fraser
Caroline HazlehurstOperations Director of UK/IE, Deliveroo
Chloë ThomasFounder, eCommerce MasterPlan
Chris NoveHead of Data Strategy, Shop Direct
David LloydManaging Director, UK & Nordics, Alibaba Group
Emre EkmekciPresident-International, Hepsiburada.com
Ermes MorettiHead of Ecommerce, Mywalit Group
Joey MooreDirector of Product Marketing, Episerver
John NotherSenior Director: ASDA Digital Technology, Walmart International eCommerce
Jonathan WallChief Digital Officer, Missguided
Joris BeckersFounder, Picnic
Maureen McDonaghIndustry Head - Retail, Facebook
Paul MorrisGlobal Ecommerce Director, Specsavers
Rachel HumphreyDirector, Brand & Strategic Partnerships, Birchbox
Richard WilsonDigital Director, Burton Menswear & Dorothy Perkins
Robert KulawikChief Operating Officer , Everything5pounds.com
Sara ProwseChief Executive Officer, Hotter
Simon O’MahonyDirector of Digital, Retail & Customer Service, & MD Mitre Linen, Nisbets
Wolfgang Krueger, , QVCGlobal Director & GPO Accounts Receivable, QVC
Retail Director,G-Star RAW
Industry Head, Retail, Google
Alastair currently works with retailers to understand the role of digital in their businesses and how they can take advantage of it to support their growth. Over his 10 years at Google he has worked with a wide variety of businesses from pureplays to multi-channel and lead generation, across multiple retailing categories. He is currently focused on the Home and DIY sector and specifically on understanding the role online plays in driving offline sales and the resultant implications for retailers.
Head of Insight, Isobar
Alex Hamilton is Head of Insight at Isobar.
With a strong research background, he specialises in understanding the opportunities/challenges facing retailers and the role digital is playing in reshaping the industry.
Formerly Head of Research at Retail Week, Alex delivered bespoke research projects for a range of multinational clients, including Lego, Microsoft and Mastercard.
He joined from financial services firm IHS Markit where he worked as an Economist covering emerging Asia, with a focus on business developments in China.
He holds a First-Class degree in BSc Economics from the University of Sussex and is based in London.
Digital Director, Lidl
Marketing Director (Interim), House of Fraser
Operations Director of UK/IE, Deliveroo
Caroline Hazlehurst is Director of Operations at Deliveroo. She joined the business in April 2015 and was previously UK General Manager. Prior to joining Deliveroo, Caroline was an Investment Executive at private equity firm Bridgepoint, and was previously in Investment Banking at Barclays and Rothschild. In addition, she has held various Non-Executive Director roles at early stage startups.
Founder, eCommerce MasterPlan
Head of Data Strategy, Shop Direct
Managing Director, UK & Nordics, Alibaba Group
David Lloyd was appointed Managing Director for Alibaba Group in the UK, Ireland & Nordics in July 2017, having joined the business in October 2016 as Business Development Director. He is responsible for all business units across the three markets, however his primary responsibility lies in helping businesses across the UK, Ireland and Nordics understand and seize the opportunity that lies in wait for foreign brands in China.
He brings extensive knowledge of the retail and technology industries to the role, having spent nine years at Google UK working closely with UK retailers and overseeing the UK Retail and Technology sectors.
David holds a BA in English Literature and French from Oxford University and is a keen half marathon runner in his spare time.
Head of Ecommerce, Mywalit Group
Director of Product Marketing, Episerver
Senior Director: ASDA Digital Technology, Walmart International eCommerce
Chief Digital Officer, Missguided
Jonathan Wall began his e-commerce career at dabs.com when, in September 1999, the decision was taken to transform the IT catalogue mail order business. As marketing director, Jonathan and his team were instrumental to the success of Dabs online and helped dabs.com become one of the UK’s first and most successful pure-play online retailers. Jonathan was responsible for Product Management, E-Commerce and consumer sales and as an Executive Director reported directly to the founder and CEO.
In April 2006, dabs.com was sold to BT Retail and Jonathan helped with the integration of the business into BT and the transition of the BT Shop onto Dabs’ e-commerce platform.
Jonathan left Dabs in September 2008 after a successful transition period to become CEO at Flowersdirect.co.uk, one of the UK’s leading online florists. With its 900 member florists across the UK offering same day delivery of flowers and gifts, Flowersdirect was on its way to becoming established as a strong challenger to the established hierarchy in the floral sector and Jonathan oversaw a business transformation that included new business and e-commerce systems and the overhaul of the product offering.
In April 2010, Jonathan took on the role of Group e-commerce director at Shop Direct Group. With control of the commercial performance of the group’s websites, Jonathan’s expertise is being used to drive new visitors to the sites. Jonathan’s remit also includes the optimisation of these sites and improving conversion rates and visitor journeys. In July 2012 Jonathan took on the responsibility of development of the websites following the departure of the E-Commerce Development director and now looks after Web Development, Usability & the User Journey of
Shop Direct’s websites. After seeing the complete transformation of Shop Direct from a catalogue retailer to one of the UK’s leading Digital businesses Jonathan left Shop Direct in August 2017 to take on the role of Chief Digital Officer at Missguided and several Advisory and Non-Exec positions.
Industry Head - Retail, Facebook
Maureen joined Facebook to focus on growing Facebook’s UK Grocery business. Maureen’s experience spans across Sales and Marketing, Client Management, Operations, Strategy and Mergers and Acquisitions.
Prior to Facebook, Maureen was on the Leadership Board for Nectar, managing eCommerce and Digital Media. During her time at Nectar she launched Nectar’s Women in Leadership programme and Innovation platform.
Many of Maureen’s defining career moments came from her time at News International, working on commercializing digital and content assets for The Times, Sunday Times and The Sun to drive revenue. During her time, she was responsible for launching Su Doku merchandise to the UK retail market.
Global Ecommerce Director, Specsavers
Director, Brand & Strategic Partnerships, Birchbox
Rachel Humphrey is the PR & Strategic Partnerships Director at Birchbox UK, which offers an efficient, personalised way to discover and shop for new beauty products.
Birchbox was founded in September 2010, redefining the beauty e-commerce experience by pairing a monthly subscription of personalised samples with editorial content to create a seamless path to purchase full-size products online. Today Birchbox has more than 1 million subscribers and operates in six countries, including the US, UK, Ireland, France, Belgium, and Spain.
As PR & Strategic Partnerships Director of Birchbox UK, Rachel is responsible for building and leading the Birchbox brand identity. She leads the PR & Partnerships division while also working cross-function, project managing campaigns that generate social engagement, content, press coverage and organic consumer traction – with a major focus on shareability and subscriber engagement.
Rachel has been with Birchbox UK since 2013, the year Birchbox launched into the UK market. Leading strategic partnerships with brands such as Vogue, Nike, Boden, Matthew Williamson, Stylist and many more; Rachel’s direction and vision has played an integral part in the growth of the UK business.
In the last 12 months, Birchbox UK has celebrated 63% year on year growth, making it the fastest growing market and the No.1 beauty box in the UK.
Prior to Birchbox, Rachel worked in-house and agency side across consumer PR; launching, implementing and developing brand profile strategy for many leading and new brands, mainly within the beauty sector.
Rachel earned a BA with Honors in Dance and Theatre Performance from Bird College (Affiliated by The University of Greenwich). She is originally from Lancashire and now lives in London with her husband and daughter.
Digital Director, Burton Menswear & Dorothy Perkins
Chief Operating Officer , Everything5pounds.com
Chief Executive Officer, Hotter
Over 25 years of multi-channel retail experience, spanning digital, online, mobile, catalogue, concession, department and fashion stores, both in the UK, US and Europe.
Customer and product focussed, with core experience in digital, direct marketing, merchandising, transformational change, strategy and leadership.
Sara joined Hotter at the beginning of 2016, with the remit to fix and stabilise a business that had gone through rapid growth but was starting to falter, and then step change the growth trajectory, with international expansion the key driver.
Sara’s early career was spent in merchandising at River Island and then Debenhams gaining buying and merchandising experience in clothing and footwear.
A career move in merchandising brought her to the North West, as Merchandising Director for GUS, where she led the clothing and footwear merchandising teams. Subsequently she went on to lead the integration of GUS and Littlewoods with Shop Direct the resulting business. Following this role in transformational change, she moved into marketing at Shop Direct as a Brand Director responsible for creating the brand isme, targeting the 50+ female consumer.
Her last role prior to joining Hotter was European Managing Director at Lands’ End, a classic American lifestyle brand targeting the more mature customer. Here she was responsible for modernising the business and leading its digital transformation in the UK, Germany, Austria and France.
Outside of work her passions include: Skiing, yoga, pilates, cookery, and retail therapy, with a real weakness for buying shoes!
Director of Digital, Retail & Customer Service, & MD Mitre Linen, Nisbets
A seasoned marketer with over 20 years experience in senior roles across both B2B & B2C businesses (including 6 years at Screwfix). Currently he is Digital, Retail & Customer Service Director at Nisbets, the UK’s largest catering equipment business (everything from cutlery and crockery to commercial kitchen installations). During his time at Nisbets he set up both the e-commerce & retail functions (Nisbets.co.uk is now an Internet Retailing Top 100 site and the UK retail estate has grown to 31 stores nationally) and is currently tasked with global digital transformation. His remit also covers Nisbets Irish business, Mitre Linen and a national van operation.
Global Director & GPO Accounts Receivable, QVC
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