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INSPIRING CREATIVE RETAILERS TO MEET THE NEEDS OF THE MODERN CONSUMER




IRC is the longest running and most respected forum for multichannel. As a company we are directly connected to the retail community and backed up by the highest quality, and most dedicated research teams.

During a period of great opportunity in ecommerce it is vital that companies are able to make the correct choices; choices that improve on existing models of operating and allow expansion in market share. IRC provides the perfect backdrop to this decision-making process by providing an environment that is energetic, forward-thinking and senior representative-led.

Be sure to join us in London in order to keep pace with an industry undergoing dramatic change and opportunity.





CONFERENCE STREAMS



ANALYSE & CONQUER
Enact innovative consumer analytical processes. Develop consumer profiling and deliver appropriate and successful sales strategies as a result.

ADAPT & EXPAND
Develop company strategy in order to cope with internationalisation. Create appropriate and adaptive contingency strategies in order to thrive from cross-border campaigns.
CREATE & INNOVATE
Win future opportunities with smart selections in technology and innovation. Create a stable and creative team in order to succeed in an ever-changing market.

STAND UP & DELIVER
Provide high customer satisfaction with flexible and cost-effective delivery options. Minimise downtime and in-efficiencies and satisfy your company’s promises to the consumer.







LATEST SPEAKERS





Gabrielle O'Hare
Co owner and founder of Digivoxx



Giles Delafeld
Global CIO at Clarks



Philip Green
CFO at Deliveroo