The Internet Retailing Conference offers Delegates and Visitors the opportunity to attend any of the FREE workshops taking place at the event.

These workshops last on average 60 minutes followed by Q&A sessions and are timed along with main conference breaks to maximize the opportunity to move between content on the day.

TIME: 11.45 – 13:45
Personalisation as a route to competitive edge


Personalising content now comes as standard across the web. Ads, search page results and even pricing are determined by a user’s online behaviour. At Electio we know that delivery is make or break for retailers, with this being the biggest source of basket abandons. Yet despite this, many retailers neglect to use personalised delivery that could give them the edge over competitors. Through this workshop we explore how you can delight your customers with personalised delivery options. As you exceed consumers’ expectations you will enhance their experience and ultimately encourage loyalty.

Speaker: Andrew Hill, Commercial Director, Electio



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  This event is owned by:    
  InternetRetailing Events, part of the Clarion Events Group  
  Bedford House, 69-79 Fulham High St, London SW6 3JW